ccv6 Privacy Policy
This Privacy Policy explains in clear, accessible English how ccv6 collects, uses, stores, and protects the personal data of every player who registers on and uses our platform. We are committed to handling your information with transparency, integrity, and the highest standard of data security — the same standard we apply to every aspect of our Bangladesh betting and casino service.
Our Six Privacy Principles
These principles guide how ccv6 handles every piece of personal data entrusted to us by players across Bangladesh. They are not aspirational — they are the operational standards we hold ourselves to every day.
Purpose Limitation
ccv6 collects personal data only for specific, explicitly stated purposes. We do not repurpose your data for objectives that were not disclosed to you at the time of collection. Every data point we hold exists for a defined operational reason — account management, transaction processing, identity verification, fraud prevention, or responsible gaming compliance.
Data Minimisation
We collect only the information that is strictly necessary for the purposes described in this policy. ccv6 does not request data that it does not need. If a piece of information is not required to operate your account, process your bKash or Nagad transaction, or comply with our legal obligations, we do not ask for it.
Accuracy
ccv6 takes reasonable steps to ensure the personal data we hold is accurate and kept up to date. Players are encouraged to notify us promptly at [email protected] if any of their personal details change. Inaccurate data may delay transaction processing or KYC verification, which is why we prioritise accuracy in our records.
Storage Limitation
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. When a player's account is closed and retention obligations have expired, data is securely deleted or anonymised so that it can no longer be attributed to an individual.
Security & Integrity
All data transmissions on ccv6 are protected by 256-bit SSL encryption. Stored personal data is encrypted at rest using industry-standard protocols. Access to player data within ccv6's internal systems is restricted on a strict need-to-know basis, and all staff with data access are subject to confidentiality obligations.
Transparency
This Privacy Policy is the complete and honest account of how ccv6 handles your personal data. We do not have hidden data practices. If this policy is updated, registered players will be notified via a prominent notice on the platform before changes take effect.
1 Who We Are
ccv6 is an online betting and casino platform operated at ccv6.io, serving English-speaking players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. For the purposes of this Privacy Policy, ccv6 is the data controller responsible for the personal data of registered players and visitors to the platform.
If you have any questions, requests, or concerns relating to this Privacy Policy or to the personal data that ccv6 holds about you, please contact our support team using the details provided in Section 14 of this document.
2 Personal Data We Collect
ccv6 collects personal data in the following categories. The specific data points collected depend on the nature of your interaction with the platform.
2.1 Registration Data
When you create a ccv6 account, we collect the information you provide in the registration form, including:
- Full legal name
- Date of birth (used to verify the 21+ age requirement)
- Bangladesh mobile phone number
- Email address
- Chosen username and encrypted account password
- Preferred currency (Bangladeshi Taka / BDT)
2.2 Identity Verification (KYC) Data
To comply with our Know Your Customer obligations and to process withdrawal requests, ccv6 may collect:
- A copy of a government-issued photo ID (National ID Card, Passport, or Driving Licence)
- Proof of residential address dated within three months
- Proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account screen showing your registered mobile number)
- A selfie or liveness check image for identity confirmation where required
2.3 Transaction Data
We record all financial transactions associated with your account, including:
- Deposit amounts, dates, and originating payment method details (bKash, Nagad, Rocket, Upay, bank transfer)
- Withdrawal requests, amounts, and destination payment method details
- Bonus credits received, wagering activity, and bonus expiry events
- Currency amounts in Bangladeshi Taka (BDT)
2.4 Gaming & Betting Activity Data
ccv6 records details of all wagers placed on the platform, including game type, stake amount, outcome, session duration, and responsible gaming tool usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical & Device Data
When you access the ccv6 platform, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, referring URL, and pages visited. This data is used for security, fraud prevention, and platform performance optimisation.
2.6 Communications Data
If you contact ccv6 support, we retain a record of your correspondence — including the content of your messages, timestamps, and the resolution outcome. This allows us to provide consistent service and to refer back to prior interactions where relevant.
3 How We Collect Your Data
ccv6 collects personal data through the following channels:
- Directly from you: via the registration form, KYC document upload, deposit and withdrawal requests, support communications, and responsible gaming tool settings.
- Automatically: via server logs, cookies, and similar tracking technologies when you access and navigate the platform (see Section 7 for cookie details).
- From third-party payment processors: transaction confirmation data from bKash, Nagad, Rocket, Upay, and partnered bank transfer services, limited to what is necessary to verify and record your deposit or withdrawal.
- From identity verification providers: where ccv6 uses a third-party KYC service to assist with document verification, that provider may share a verification result (pass/fail) and any flags raised during the process.
- From fraud detection tools: risk scoring data generated by automated fraud prevention systems based on behavioural patterns and device fingerprinting.
4 How We Use Your Personal Data
The table below summarises the primary purposes for which ccv6 uses the personal data it holds, along with the data categories involved in each purpose.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, technical data |
| Age and identity verification (KYC) | Registration data, KYC documents, communications data |
| Processing deposits and withdrawals | Transaction data, KYC data, registration data |
| Customer support and dispute resolution | Registration data, gaming activity data, communications data, transaction data |
| Fraud prevention and security | Technical data, transaction data, gaming activity data |
| Responsible gaming monitoring | Gaming activity data, registration data, communications data |
| Platform performance and analytics | Technical data, gaming activity data (aggregated/anonymised) |
| Legal and regulatory compliance | All categories, as required by applicable law |
| Service communications (account notices, policy updates) | Registration data, communications data |
5 Legal Basis for Processing
ccv6 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil the ccv6 Terms & Conditions — including account management, payment processing, and game operation — is carried out on the basis that it is necessary to perform the contract between you and ccv6.
- Legal obligation: Processing required to comply with applicable laws — including anti-money laundering obligations, age verification requirements, and fraud reporting duties — is carried out on the basis of legal obligation.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of ccv6's legitimate interests, balanced against your right to privacy. ccv6 has assessed that these legitimate interests are not overridden by your rights in these contexts.
- Consent: Where ccv6 relies on your consent as the legal basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
6 Sharing Your Personal Data
ccv6 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:
6.1 Service Providers
ccv6 engages third-party service providers who process data on our behalf to support platform operations. These include payment gateway processors (bKash, Nagad, Rocket, Upay, and banking partners), KYC and identity verification providers, fraud detection and risk management tools, cloud hosting infrastructure providers, and customer support software platforms. All service providers are contractually bound to process data only for the purposes specified by ccv6 and to maintain appropriate data security standards.
6.2 Game Content Providers
Where games are delivered by third-party studios — including Pragmatic Play, Evolution, Microgaming, NetEnt, Ezugi, and Spribe — these providers may receive the minimum data necessary to deliver the game session, such as a player session token. They do not receive your full personal profile.
6.3 Legal and Regulatory Authorities
ccv6 will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or other lawful process. ccv6 will, where legally permitted, notify the affected player of such a disclosure request.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of ccv6's business, player personal data may be transferred to the acquiring entity as part of the transaction. In such circumstances, players will be notified in advance via the platform, and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.
7 Cookies & Tracking Technologies
The ccv6 platform uses cookies and similar tracking technologies to operate correctly, maintain your logged-in session, prevent fraud, and understand how players navigate the platform. The following categories of cookies are used:
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help detect and prevent fraudulent activity. These cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences — such as language, currency display, and responsible gaming settings — so you do not have to re-enter them on each visit.
- Analytics cookies: Collect anonymised data about how players use the platform — such as which pages are visited most, how long sessions last, and which games are most popular. This data is used in aggregate to improve the platform experience. ccv6 does not share raw analytics data with advertisers.
- Fraud prevention and security cookies: Assist in identifying unusual login behaviour, detecting automated bots, and flagging suspicious transaction patterns before they cause harm to your account.
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent some features of the ccv6 platform from operating correctly, including the ability to log in and place wagers.
8 Data Retention
ccv6 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:
- Active account data: Retained for the full duration of your account's active status plus a minimum of five years following account closure, to satisfy legal and regulatory record-keeping obligations.
- KYC documents: Retained for a minimum of five years from the date of submission, in line with anti-money laundering record-keeping requirements.
- Transaction records: Retained for a minimum of seven years from the date of each transaction.
- Support communications: Retained for three years from the date of the last interaction, or longer if the communication relates to an unresolved dispute or legal matter.
- Technical and device data (log files): Retained for up to 12 months, after which they are deleted or fully anonymised.
When a retention period expires and no legal basis for continued processing exists, ccv6 will securely delete or irreversibly anonymise the relevant data.
9 Data Security
ccv6 employs a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
- Transport encryption: All data transmitted between your device and the ccv6 platform is encrypted using TLS 1.2 or higher (256-bit SSL).
- Encryption at rest: Sensitive data fields — including passwords (stored as salted hashes), KYC document images, and payment method details — are encrypted at rest using AES-256 encryption.
- Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and undergo data protection awareness training.
- Intrusion detection: ccv6 operates continuous monitoring systems that detect and alert on anomalous access patterns, potential data breaches, and attempted intrusions.
- Two-factor authentication: Players are strongly encouraged to enable OTP-based two-factor authentication for their ccv6 account, available from within the account settings. This significantly reduces the risk of unauthorised account access.
- Security testing: The ccv6 platform undergoes regular security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
10 Your Privacy Rights
As a ccv6 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] with the subject line "Privacy Rights Request". ccv6 will respond within 30 days of receipt.
Right of Access
Request a copy of the personal data ccv6 holds about you, along with information about how it is used and with whom it is shared.
Right of Rectification
Request correction of any inaccurate or incomplete personal data held about you. Please notify us promptly if your contact details or other information changes.
Right of Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected and where no legal basis for continued retention exists.
Right to Restrict Processing
Request that ccv6 temporarily pause processing of your personal data while a rectification request or objection is being assessed.
Right to Data Portability
Request a machine-readable export of the personal data you provided to ccv6, where technically feasible, so you can transfer it to another service provider.
Right to Object
Object to processing of your personal data carried out on the basis of legitimate interests, including any direct marketing communications sent by ccv6.
Please note that certain rights — particularly the right of erasure — may be limited where ccv6 is required by law to retain the relevant data for a specified period. In such cases, ccv6 will explain the applicable legal basis for continued retention.
11 Children's Privacy
The ccv6 platform is strictly for adults aged 21 years and above. ccv6 does not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has registered on the platform or that ccv6 has inadvertently collected data from a person under 21, please contact [email protected] immediately. ccv6 will investigate the matter promptly and, if confirmed, will close the relevant account and securely delete all associated data.
12 Third-Party Links
The ccv6 platform may contain references to third-party game providers and payment services. While ccv6 carefully selects its partners, once you leave the ccv6 platform and interact with a third-party service directly, the relevant third party's own privacy policy applies to that interaction. ccv6 has no control over, and accepts no responsibility for, the privacy practices of third-party websites or services.
ccv6 does not embed third-party social media tracking pixels, advertising networks, or affiliate tracking scripts that would allow external parties to monitor your browsing behaviour across other websites.
13 Updates to This Privacy Policy
ccv6 reviews and updates this Privacy Policy periodically to reflect changes in platform operations, applicable law, or industry best practices. When material changes are made to the policy, ccv6 will display a prominent notice on the platform for a minimum of 14 days before the changes take effect, and will send a notification to registered players' contact details on file.
The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the ccv6 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you may close your account by contacting [email protected].
14 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data ccv6 holds about you, please contact our data protection team using the details below. All correspondence must be submitted in English.
- Email: [email protected] (plain text — not a clickable link)
- Subject Line for Privacy Requests: "Privacy Rights Request" or "Data Protection Query"
- Response Time: Within 30 calendar days of receipt for formal data subject requests; within 2 business hours for urgent account security matters
- Support Availability: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
For responsible gaming concerns or urgent account security matters, please mark your email subject line as "URGENT" for priority handling.
Your Data Is Safe. Now Enjoy the Game.
Now that you understand how ccv6 protects your privacy, explore everything the platform has to offer — from live cricket betting to slots, Andar Bahar, and more. For players aged 21 and above across Bangladesh.